Shopping Guide
This guide supplements the information provided in the
Legal Notice based on the Act on Specified Commercial Transactions.
About Colors & Materials
Each artwork is either a one-of-a-kind original or made to order.
We make every effort to ensure that product photos closely represent the actual colors,
but please note that they may vary slightly depending on your monitor settings or lighting conditions.
Shipping & Handling
All items are shipped within 3 business days after payment confirmation.
Delivery times vary depending on the destination and customs clearance.
We use reliable carriers such as EMS, with tracking provided.
Cancellation Policy
Cancellations are not accepted after an order is confirmed,
especially once the item has been shipped.
Returns & Exchanges
We take the utmost care in inspecting and packing our artworks.
If you receive an item that is defective or damaged,
please contact us within 7 days of receipt to arrange a return or exchange.
We cannot accept returns or exchanges due to customer preferences or personal reasons.
Shipping Cost
If an item is defective, we will cover the return shipping cost.
In all other cases, return shipping must be paid by the customer.
Refund
Once the returned item is received and inspected,
a refund will be processed within 3 business days.
Please Contact Us in Advance
- If you need a receipt or invoice
- If you would like gift wrapping or a message card
We will do our best to accommodate your request.
Additional Information
- Copyright of all artworks belongs to the artist.
Reproduction or unauthorized use of images is strictly prohibited.
- Prices include consumption tax (for domestic sales).
- For international orders, customs duties, VAT, or import taxes are the buyer’s responsibility.
- We only respond to inquiries in English or Japanese.
- If you have any questions, please contact us via the Inquiry Form.
Payment and Currency
We accept payments in Japanese Yen (JPY), US Dollars (USD), Euros (EUR), and British Pounds (GBP).
Your payment will be automatically converted at the exchange rate applied by your payment provider.
Important Notice
- Import duties and taxes are not included in the product price or shipping cost.
- These charges, if applicable, are the buyer’s responsibility.
- We recommend checking your country’s import regulations before placing an order.